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City Departments

Press Release

City of Tracy Response to Governor's Stay At Home Order

Posted: Mar 20, 2020

 Last night, Governor Gavin Newsom issued a Stay at Home Order for the entire State of California.  The California State Public Health Officer and Director of the California Department of Public Health have ordered all Californians to stay home or at their place of residence, except for Essential Critical Infrastructure Workers. This order requires numerous types of businesses to close, including dine-in restaurants, bars, nightclubs, entertainment venues, gyms, convention centers, and public events and gatherings.  Essential services will remain open, such as gas stations, pharmacies, grocery stores, convenience stores, food banks, take-out and delivery restaurants, banks, and laundromats. Essential state and local government functions will remain open.


Effective today, Tracy City Hall will be closed to the public and staff will be addressing service requests and inquiries from the public by phone (209-831-6300), GoRequest and email. The following City facilities will remain open: Tracy Police Department, South San Joaquin County Fire Authority (Tracy Fire), Tracy Municipal Airport, and the Tracy Transit Center.  For updates on all City services and COVID-19 resources, please visit our website


The City is working closely with State and County public health, government officials, and our local hospitals.  The City of Tracy Emergency Operations Center was activated last week and a dedicated Incident Command Team is working around the clock with the County Office of Emergency Services, Public Health Services Department and state officials regarding specific public safety matters and information dissemination regarding COVID-19.


It is important that we take cooperative, coordinated, regional approach to fighting the spread of COVID-19,” said Mayor Robert Rickman.  “The health and safety of those we serve is our top priority and all of us must do our part to limit the spread of this virus by staying home and following the guidelines set forth by public health officials.”


What to Do

Stay informed by regularly checking the following websites and their social media accounts for the latest information, tips and guidance:


San Joaquin County Public Health Services has deemed it critical for everyone to follow these recommendations to protect those most vulnerable (people age 65 and older and/or those with chronic medical conditions) from exposure to COVID-19:

  • If you have any COVID-19 symptoms (fever, cough and shortness of breath), stay home.  Most people with mild symptoms can care for themselves.
  • If you are experiencing worsening symptoms and are in the high-risk category, immediately contact your local healthcare provider.  If you want to speak with a public health nurse, please call the Public Health Services Phone Bank (209) 468-3411 seven days a week between 8 AM – 5 PM.  People should only call 911 if they feel they are in imminent danger.
  • Avoid contact or maintain at least a six-foot distance with anyone, especially those in the high-risk category.
  • Urge those who are 65-years-old or older and anyone with underlying chronic medical conditions to stay away from large gatherings.
  • Wash your hands often and be sure to practice good handwashing techniques.
  • Cover coughs and sneezes with a tissue, then throw the tissue in the trash,  If tissues are not available, cough or sneeze into the inside of your elbow.  Then wash your hands again.
  • Avoid touching your face, eyes and mouth.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

If sick, stay home to reduce the exposure to others for 10 days from the onset of symptoms and await 72 hours after symptoms resolve.



Carissa Higginbotham, Public Information Officer

(209) 831-6120





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